Returns & Exchanges
At NORTHERN, we stand by the quality of our performance gear and offer a 30-day window for returns or exchanges on all unused items in their original packaging. Whether the fit isn't right or you've changed your mind, we are committed to getting you back in the game with the right equipment.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the gear is clean and unworn.
Print and Attach Label
Download your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.
Quality Check and Refund
Once our team inspects the returned gear, we will process your refund or ship out your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing