Frequently Asked Questions
Everything you need to know about NORTHERN performance gear.
What is the typical shipping timeframe for orders?
Standard shipping within the continental US typically takes 3-5 business days. Express shipping options are available at checkout for athletes who need their gear sooner.
How do I ensure I am ordering the correct size?
Each product page features a detailed 'Size Guide' button. We recommend measuring your current gear or body dimensions and comparing them to our specific athletic fit charts.
What is your return policy for worn sports equipment?
For hygiene and safety reasons, we only accept returns on items in original, unworn condition with tags attached within 30 days of purchase. Defective items are covered under our performance warranty.
Are NORTHERN products suitable for professional competition?
Yes, our high-performance line is engineered to meet professional standards, utilizing moisture-wicking fabrics and reinforced stitching designed for high-intensity movement.
How should I care for my technical apparel to maintain its quality?
To preserve fabric technology, we recommend machine washing in cold water with similar colors and air drying. Avoid fabric softeners and bleach, as they can degrade moisture-wicking properties.
Do you offer team discounts or bulk ordering?
We provide tiered pricing for sports teams and fitness clubs. Please contact our sales department via the 'Team Orders' page for a customized quote and lead times.